Shipping and return policy
Our goal is to satisfy our customers!
French clay for all will return an item at two conditions, due to selling ” Goods that can not be resold due to Health considerations “
* An item that has been damaged during transportation
* An item that is different that the one you ordered
• Items purchased on www.frenchclayforall.com may be sent back by mail within 7 days of receiving them.
• Items purchased at a www.frenchclayforall.com can be refunded with the original receipt or exchanged with the same product within 7 days of purchase, if damaged during transportation.
• An item must be returned in the original manufacturer’s packaging.
• Shipping cost will be refunded If there’s an error on our part related to your order.
• We’ll refund your method of payment or replace your item after we receive the original item.
The process can take up to 2 weeks.